Enabling Growth By Putting People First
Services

"I need to design a more user-centric and customer-focused organization."

  • Assessment of your current consumer insights and innovation process 
  • Benchmarking studies: best practices, industry, competitors...
  • Evaluation of new methods, approaches, and solutions: Web 2.0 techniques, qualiquant research, online communities and co-creation strategies, crowdsourcing, ethnography, netnography, etc.
  • Personas and scenarios: planning, implementation, and lifecyle support
  • Voice of the Customer and Voice of the Customer optimization planning
  • Management of change
"I need to identify and define opportunities for new or existing products, services, and programs."

Innovate|2|market's three-step process covers the early part of the product development cycle.  Clients may work with Innovate|2|market throughout the process, or for one particular phase.

  • In the NP-Xplore phase, we use various traditional and advanced techniques to gain market, customer, and user insights, to identify unmet needs and opportunities, and to innovate.
  • In the NP-Define phase we develop the idea, conduct further analysis to make the case for its development (or kill the project), and define what the product or service will be.
  • In the NP-Market phase we validate the concept and develop marketing and product strategies and plans while your team moves ahead with development.
"I need to launch with high impact".

Innovate|2|market can also assist you with the implementation of  NP-Market phase plans.  Acting as an extension to your team we help you succeed by managing critical marketing and product launch initiatives.

"I have other needs".

Click here for a summary of capabilities across the product development cycle.